We're here to help.
Questions about your account, hiring a freelancer, or partnering with us — reach out and we’ll get back to you, usually within one business day.
Secure enquiries
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Local team
Based in Zimbabwe — we understand the market.
Real support
No bots — a person reads every message.
Reach us
Contact channels
Pick what works best on your connection — email, phone, or WhatsApp.
Location
Harare, Zimbabwe
Built for professionals across Zimbabwe
Self-service
Quick help
Many questions are answered without waiting for a reply.
Account & sign-in
Trouble logging in, verifying email, or resetting your password.
Sign inProjects & proposals
Browse live projects, post one of your own, or manage proposals you have sent.
Find workHiring a freelancer
Search talent, book a fixed-price service, or set up your own freelancer profile.
Browse freelancersHow NiceJob works
New here? See how hiring, freelancing, and reviews fit together.
Learn moreSend a message
Tell us what you need. For account issues, include the email you signed up with.
Before you write
Quick answers to common support questions. For anything else, use the form above.
We aim to respond within one business day. Urgent account-access issues are prioritised when you include your registered email.
Use the resend code option on the verify screen, or try forgot password if you need to reset access. Still stuck? Message us with your registered email.
Yes — use the “Partner with us” tab in the form below to tell us about your company, audience, or sponsorship goals.
No. NiceJob is built for all of Zimbabwe — freelancers and clients across the country use the platform.
Using the mobile app?
Message professionals, get alerts, and manage jobs on the go — especially useful when mobile data is your main connection.
You can reach us from in-app settings too — or contact us here using the email on your account.